Key achievements with Gatehouse Bank
70% reduction in time spent reporting
15% increase in user satisfaction
26% reduction in incidents since go-live
Summary of the partnership
The challenge
Working in a uniquely fast-paced sector, Ben and his team knew that an agile, scalable solution was a must. Gatehouse Bank needed increased visibility over its risk and compliance efforts too, as well as a suite of customisation options to match its dynamic approach to GRC.
The solution
Since using RiskSmart, Gatehouse Bank has streamlined its day-to-day operations, developed a new “top-down” approach to risk assessments, and gained access to “unheard of” customer support.
