Helping Evlo confidently offer inclusive financing options to their 300,000+ customers

tall buildings

How RiskSmart helped Evlo

Reduction in queries and support requests due to RiskSmart’s intuitive design

The team can work independently and confidently thanks to customisable functionality

Dedicated support from RiskSmart ensures ongoing value and optimisation

Summary of the partnership

The challenge

Like many other GRC teams, the risk and compliance team at Evlo had, for a long time, been hindered by using a system they found to be heavy, unintuitive and difficult to adapt. This led to more manual processes, heavier admin, and a significant amount of frustration when trying to get input from across the business. The team decided to begin the search for a new GRC system, and RiskSmart popped up on their radar.

The challenge

The solution

Head of Compliance at Evlo, James Burford, led the search and selection process. After seeing the first demonstration of RiskSmart, he was positively surprised by the way the platform adapts to the needs of the user. He was prepared to make compromises with a new GRC tool. He didn’t expect to find something that perfectly fit the team's needs, but soon discovered that RiskSmart’s adaptability made it possible to shape and modify it to fit their processes and framework perfectly. “I remember thinking, ‘This seems too good to be true,’ but I was happily proven wrong.”

The solution
“We wanted to refine our risk framework, something we couldn’t do with our previous system. RiskSmart allowed us to implement our framework exactly as we envisioned, without compromises.”
James Burford
James Burford Head of Compliance
risksmart risk dashboard

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